When you are working in a medical office you can expect it
to get quite busy sometimes. That being said, you can imagine how many people
you will meet and how many different moods you will have to encounter. For that
reason you can come across many communication barriers, that’s why the next
step to making sure that you can run a successful medical office will be to
insure that you have adequate communication skills so that you can easily help
and deal with all your patients and clients with full clarity.
There are so many ways you can gain this skill or improve
your existing skills. My advice to you is too read as many books as you can
that will educate you on ways to properly communicate. I personally found On the
GO Sentence to Paragraph Canadian edition by Richard E. Bailey, Linda
Denstaedt, and Therese Gormly Hirmer to be a great place to start. This
particular book will help you to learn how to properly structure your sentences
so that your English is clear and will not be misunderstood. I also recommend
watching videos on YouTube that will teach you communication.
In the end, when you have truly mastered the skills to
proper communication you will be able to interact with everyone you meet in
your office with full confidences, as well as the ability to deal with any type
of communication barrier.
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